![]() Let's use cars for an example as this is the easiest analog. That being said, a company is not allowed to void the ENTIRE warranty on an item if you modify or change one particular part on the item in question. But if they do, their warranty MUST comply with the MMWA. In a nut shell, companies that sell "consumer" items are NOT required to offer a warranty. It is called the Magnuson-Moss Warranty Act. There is a legal mandate regarding warranties and what they will and will not cover. Even a monkey could clip a capacitor off a motor without f-ing it up. If it is as simple as clip a cap, then people should have that option. So it must be an overall design change, less current available on the new system, weaker new shaker motor running lower voltage/amperage.Īnyone with any knowledge of this? Just curious because it doesn't seem like anything that would be difficult to remedy for those that have 3rd party shakers and don't wanna damage their pins. Having two filtering caps would essentially just add more filtering, I don't see how it could cause issues with the way the new system works, unless the charging of the caps is the issue. ![]() Clipping that cap off makes no sense, unless there is one mounted on the Spike board prior to going to the shaker motor (good idea, vibrating part with cap across solder lugs=bad idea over time). Pulse-width-modulation (PWM) is just turning something off and on digitally rapidly to produce a faster or slower speeds. Since these systems use PWM for speed control, a cap is absolutely necessary. There are initial spikes (no pun) every time they are turned on. Is it simply an issue that spike can not deliver the power necessary for 3rd party motors, and the Stern Spike motor is just a weaker motor that can be powered by it? Or is it a design change?Ĭaps are used on DC brushed motors to smooth them out. I'd be interested in the technical specs between the stern spike motor and the 3rd parties motors that are causing the issues, winding, power requirements, etc. I'm not taking it that way, just assuming that may be some people's perception. I think some people may be confused thinking the full warranty may be void for any damages after a 3rd party mod is installed, even if not caused by the mod. as long as stern only voids the warranty for damages caused by the 3rd party mod. If you buy a custom topper, and the designer doesn't consider amperage requirements, recommends to plug it into J120 and it melts the connector on the board, and blows a fuse.does anyone really think Stern should warranty?Īgree with this 100%. ![]() Not sterns responsibility to pony up 20-30 node boards, when they did nothing to cause damage.what's next, "I dropped my game, Stern should pay To repair it!" Sure they can, and all manufacturers do.if you buy a mod and it fries your games MPU, how is Stern somehow liable to repair it under warranty? The game was working perfectly, and an untested/unproven part damages the game, its the fault of who sold the mod, or who installed it. I understand your position, but Stern and the mod community are mutually beneficial. You can't 'warn' people that third party items will void the warranty. I look forward to the updates and appreciate the fact you respond to questions and comments.īased on that, you need to seriously look at how Stern interacts with the mod community. Jared, I think you've done a fantastic job so far with Stern. This motor will be covered completely under the Stern warranty unlike third-party shaker motors. Stern will have an official factory authorized spike shaker motor available for purchase from any authorized retailer or direct as an accessory from the store and shop online very soon. As of the timing of this bulletin only a few third-party vendors are offering spike shaker options. ![]() The bulletin only applies to spike machines. This happend so frequently and so quickly that a service bulletin which issued to prevent further damage to machines globally. ![]() The source of the issue was traced to the third-party shaker and the way it handles electrical current. People who were installing third-party shaker motors into their kiss machine were finding in some cases that their machine was locking up and becoming unplayable. The tech line started getting many calls after kiss started arriving in homes. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |